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Privacy Policy

Last Updated: January 20, 2026

1. Overview

Cloudex ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

  • Personal Information: Name, email address, phone number, restaurant name, and billing details provided during registration.
  • Usage Data: Information about how you interact with our service, including IP address, browser type, and page visits.
  • Cookies: We use cookies to manage sessions and store preferences.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and maintain our services.
  • To prevent fraud and ensure security.
  • To communicate with you about updates and offers.
  • To comply with legal obligations.

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the Personal Information we collect and the specific context in which we collect it:

  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it's not overridden by your rights.
  • To comply with the law.

5. Data Retention

We act as data controllers for your account information and data processors for the content you create. We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy.

6. Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We strive to use commercially acceptable means to protect your Personal Information.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@cloudex.com.